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Privacy Policy

Effective Date: May 24, 2026

Last Updated: May 24, 2026

This Privacy Policy describes how Tigrate Technology L.L.C. ("Company", "we", "us", or "our") collects, uses, stores, discloses, and otherwise processes personal information when you use tigratech.ai and related public website pages (collectively, the "Site").

This Policy applies to Site-level interactions only. It does not apply to standalone product domains, product applications, or services governed by separate privacy notices and/or contractual data processing terms.

1. Scope and applicability

We collect personal information through:

  • Site browsing and page interactions.
  • Contact forms, demo requests, and email submissions.
  • Newsletter or marketing opt-in forms (if enabled).
  • Security, analytics, and infrastructure logs.

2. Categories of information we collect

  • Information you provide directly: full name, business email address, company name, role, and message content submitted through forms or email.
  • Technical and device information: IP address, browser type and version, operating system, device identifiers, language settings, referring URLs, and access timestamps.
  • Usage and analytics information: pages viewed, session-level interactions, navigation paths, and aggregated performance metrics.

We do not intentionally request highly sensitive identifiers such as government ID numbers, payment card numbers, banking credentials, health data, or biometric data through this Site.

3. Purposes and legal bases for processing

We process personal information for the following purposes:

  • Business communications: to respond to inquiries, evaluate potential engagements, and maintain professional correspondence.
  • Service operations and security: to operate the Website, monitor availability, prevent abuse, and protect system integrity.
  • Improvement and analytics: to measure performance, improve user experience, and optimize Website content.
  • Legal and compliance: to satisfy legal obligations, enforce rights, and respond to lawful requests from authorities.

Where required by law, we rely on one or more of the following legal bases: your consent, performance of pre-contractual steps, compliance with legal obligations, and our legitimate interests in operating and securing our business.

We do not use personal information submitted through this Site to train artificial intelligence or machine learning models.

4. Cookies and similar technologies

We use cookies and similar technologies for essential website functions, security, and analytics. You may manage cookies through your browser settings. Blocking certain cookies may impact functionality or performance.

Where Cloudflare Web Analytics is used, analytics reporting is designed to be privacy-respecting and focused on aggregated traffic insights.

5. Disclosure of personal information

We do not sell personal information for monetary consideration. We also do not "share" personal information for cross-context behavioral advertising as those terms are used under applicable U.S. privacy laws.

We may disclose information to:

  • Service providers and subprocessors supporting hosting, infrastructure, analytics, communications, and security.
  • Professional advisors (including legal, accounting, and compliance advisors) where necessary for legitimate business purposes.
  • Governmental or regulatory authorities where required by applicable law, legal process, or enforceable request.
  • Successors in corporate transactions such as a merger, acquisition, financing, or asset transfer, subject to appropriate confidentiality safeguards.

Current Site service providers may include:

  • Cloudflare: hosting edge services, DNS/CDN, security, and analytics.
  • Resend: transactional/newsletter email delivery infrastructure.
  • Google Workspace: business email communication infrastructure.

6. International data transfers

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate, subject to commercially reasonable safeguards where required.

7. Data retention

We retain personal information only for as long as necessary to fulfill the purposes set out in this Privacy Policy, including legal, accounting, compliance, and dispute-resolution needs.

  • Contact form/email correspondence: typically retained up to 24 months after last substantive communication, unless longer retention is required.
  • Newsletter subscription records: retained while subscribed; suppression records may be retained to honor opt-out requests.
  • Security and infrastructure logs: retained per provider retention configurations.
  • Aggregated analytics: may be retained in non-identifying form.

8. Data security

We implement appropriate technical and organizational security measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or electronic storage is completely secure.

9. Your privacy rights

Subject to applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or portability of your personal information, and to object to certain processing activities. You may also withdraw consent where processing is based on consent.

Depending on your jurisdiction (including California, Virginia, Colorado, Connecticut, Utah, Texas, and other U.S. states with privacy laws), you may also have rights to appeal certain privacy request outcomes and to receive non-discriminatory treatment for exercising your rights.

To submit a privacy rights request, contact us at [email protected]. We may need to verify your identity before processing your request. Where applicable, we respond within legal timelines (generally within 45 days, with one permitted extension when necessary).

10. Children's privacy

This Site is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can take appropriate action.

11. Third-party links

The Site may contain links to third-party websites or services not operated by us. We are not responsible for the content, security, or privacy practices of those third parties.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. The updated version will be posted on this page with a revised "Last Updated" date and additional notice where required by law.

13. Contact

If you have questions regarding this Privacy Policy or our privacy practices, contact:

Tigrate Technology L.L.C.

Email: [email protected]

Website: https://tigratech.ai

This policy is provided for general information purposes and should be reviewed with qualified legal counsel to ensure jurisdiction-specific compliance.